The Doctor/Patient Relationship

I was trained in dentistry more than 30 yrs ago and one of the most important lessons that I was taught was that the Doctor/Patient relationship was the most special of all human relationships. We were taught to always put our patients best interest above and before our (the doctors) own best interest. We were also taught that if you did good work and were honest and ethical, that you would never have to worry about feeding your family.
After all these years, I still believe with all my heart that the doctor/patient relationship is unlike any other. Insurance companies call me a 'provider' while dental marketing companies want me to call the people that come to my office 'guests.'
I guess , that in some ways, I am old fashioned. I truly believe that YOU are my patient and it is my responsibility to take care of you and that is very important to me and my staff.

I REALLY love what I do

We have been seeing a lot of people for consultations in our new Saratoga office. Some of the new patients are seeking care in our office because they have heard that I am a very good dentist and want general dentistry while others have come to our office because of my expertise in cosmetic dentistry. All of these new patients have been to my website and have seen the quality of the work that is performed in our office. Every patient has mentioned two things on their first visit to our new office. The first thing that they say is that our office is absolutely beautiful. The second thing that everyone says to me or my staff is: He (Dr. Benjamin) REALLY does love his work.
I am thrilled that it is obvious to my patients that I love being a dentist and love to do beautiful dentistry whether I am placing a new bonded resin white filling on a back tooth or creating a fabulous new smile.
My promise to every patient is that I will do my very best to make them happy. I am thrilled when I make YOU happy because it makes ME happy as well.
I love being a dentist.

End of An Era

Yesterday marked the first time in 30 years that the hamlet of Cropseyville, NY did not have a full time dentist. At one time, there were four full time dentists in this small area and one by one the dentists left because there was not enough work to maintain a full time practice.
As we transition to our new practice at 18 Division Street in Saratoga Springs we have strong emotions about leaving our home in Cropseyville for 30 yrs.
An end of an era.