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After I decided to move my practice to 18 Division Street in Saratoga, one of the dental representatives told me that I needed to meet Dr. Banch and Dr. Byrne because they also were moving into the same building and she thought that I would like them.
Both dentists are bright, young, passionate and talented endodontist (root canal experts) who are also married. I know Francisco better than I know Allyson probably (as Tricia, my office manager says) because it's 'male bonding.'
Francisco reminds me a great deal of me: he is absolutely passionate about his work and doing the right thing regardless of how long it takes. Francisco and Allyson will take great care of you if you have the need (like many of us older folks) to have root canal treatment. Your treatment will be painless and extremely well done.
In every one of my blogs, I ask you to seek and buy excellence. Francisco and Allyson ARE truly excellent.
Friday, April 17, 2009
Tuesday, April 14, 2009
It makes me sad
A few weeks ago I met and examined a nice young man who had visited my website to help him find a new dentist. The man travelled an hour and a half to my office in Saratoga from his home in Vermont. The Air force National Guard demands that all members be in perfect health including their dental health and last year the man went to a new dentist prior to beginning Summer training. His dentist placed almost 20 white fillings in his mouth and every single one of them had failed....FAILED!!!!!!!!!!!!!
I am saddened when one of my colleagues lacks training, skill or ethical standards which results in treatment falling below the standards of acceptable (let alone excellent).
My new patient will have to travel a long distance, spend hours in my dental chair and invest a fair amount of money to have the less than ideal work redone. After a two hour appointment in which I restored several teeth, my new patient recognized that he was in the right office and was being treated by someone who actually loved being a dentist.
Once again, I encourage all of you to find the RIGHT people (physicians, lawyers, accountants and dentists) to take care of you and your family. Excellent professionals are available to take care of you but it will take some effort to find them...It COULD save your life.
I am saddened when one of my colleagues lacks training, skill or ethical standards which results in treatment falling below the standards of acceptable (let alone excellent).
My new patient will have to travel a long distance, spend hours in my dental chair and invest a fair amount of money to have the less than ideal work redone. After a two hour appointment in which I restored several teeth, my new patient recognized that he was in the right office and was being treated by someone who actually loved being a dentist.
Once again, I encourage all of you to find the RIGHT people (physicians, lawyers, accountants and dentists) to take care of you and your family. Excellent professionals are available to take care of you but it will take some effort to find them...It COULD save your life.
My full day lecture in beautiful Maryland
It was a cold and windy day in the Capital District on April 5, 2009 but it was a glorious Spring Sunday in Maryland where I was invited to present a full day lecture to a highly motivated and educated group of dentists. My lectures were about (what else???) providing excellent dental care to you, our patients. Dr. Peter Collins, my periodontist, and I presented material on how we diagnose, plan and ultimately provide treatment to obtain the absolutely beautiful results for our patients. In the afternoon lecture and hands on portion, I taught the dentists how I place the strong, long lasting and beautiful bonded white fillings that I provide to you on a daily basis. This was the first time that any of the 23 dentists were taught the proper technique for placing these fillings although they already provide this treatment on a daily basis.
I was thrilled to receive many emails from the class thanking me and telling me how much they learned. Here is but one example:
I just wanted to thank you wholeheartedly for the superb lecture and hands on Maryland AGD lecture you gave last week. Your work is amazing, and as a new dentist, it is what I strive to emulate in the future. After listening to your lecture, I looked into the Spears program at Scottsdale and am in the process of setting money aside to take some of his courses in the future. I actually went back to work on Tuesday and tried your technique for direct posterior composites and they look great!!! I have had to do very little, if any, occlusal adjustments afterwards, and they look terrific. I feel more like an artist than i did before- the anatomy is beautiful. I have not had the opportunity to do the direct resin mock up, but will try it on my assistant soon.
Once again, thank you for being such a great speaker and teacher.
(p.s. I am also very impressed with your website!)
It is great feeling to have my patients thank me for taking care of them. It is just as wonderful to have one's peers recognize excellence. The highest honor is to be asked to TEACH your peers.
As always, I am grateful to you, my patients for permitting me to take care of you. I am humbled to have been asked to teach other dentists.
I was thrilled to receive many emails from the class thanking me and telling me how much they learned. Here is but one example:
I just wanted to thank you wholeheartedly for the superb lecture and hands on Maryland AGD lecture you gave last week. Your work is amazing, and as a new dentist, it is what I strive to emulate in the future. After listening to your lecture, I looked into the Spears program at Scottsdale and am in the process of setting money aside to take some of his courses in the future. I actually went back to work on Tuesday and tried your technique for direct posterior composites and they look great!!! I have had to do very little, if any, occlusal adjustments afterwards, and they look terrific. I feel more like an artist than i did before- the anatomy is beautiful. I have not had the opportunity to do the direct resin mock up, but will try it on my assistant soon.
Once again, thank you for being such a great speaker and teacher.
(p.s. I am also very impressed with your website!)
It is great feeling to have my patients thank me for taking care of them. It is just as wonderful to have one's peers recognize excellence. The highest honor is to be asked to TEACH your peers.
As always, I am grateful to you, my patients for permitting me to take care of you. I am humbled to have been asked to teach other dentists.
Friday, April 10, 2009
Surprised!!!
Our new office treats my long time patients as well as an entirely new group of patients that don't know very much about us. Our new patients have been to our website where they see our beautiful work or they have received or heard our marketing. When we actually start dental treatment for our new patients, they almost universally tell me or my staff that they did not know that this level of dentistry existed. They are surprised (pleasantly) by how well they are treated by my long time staff, by the gentleness of the treatment, by how I interact with Tricia and Janine, my fabulous assistants and lastly by the quality and beauty of the results.
We all know that there is a definite difference in cars (Lexus vs Kia) ,houses, general contractors and plastic surgeons. Most of us are shocked to learn that NOT all dentists are the same which surprises ME a great deal. A dentist is not a dentist is not a dentist. We all went to dental school and were granted a license by the State to practice dentistry and after that, we are all on our own to have the profession and career that we want. As most of you know, dentistry is my life, my passion, my hobby and what I do for enjoyment but because I did not come from a wealthy family, it is also how I earn my living.
Please select people to take care of you that love what they do and you also will be pleasantly surprised how well you are treated.
We all know that there is a definite difference in cars (Lexus vs Kia) ,houses, general contractors and plastic surgeons. Most of us are shocked to learn that NOT all dentists are the same which surprises ME a great deal. A dentist is not a dentist is not a dentist. We all went to dental school and were granted a license by the State to practice dentistry and after that, we are all on our own to have the profession and career that we want. As most of you know, dentistry is my life, my passion, my hobby and what I do for enjoyment but because I did not come from a wealthy family, it is also how I earn my living.
Please select people to take care of you that love what they do and you also will be pleasantly surprised how well you are treated.
Tuesday, April 7, 2009
Lecturing in Maryland
The definition of an "expert" is a person that lectures more than 100 miles from home.
Last weekend I travelled to Baltimore, Maryland to give a full day lecture to the Maryland Academy of General Dentistry which has the reputation of providing the finest educational programs in the country. Dr. Peter Collins, my periodontist, and I lectured to 23 other dentists who have at least 1,000 hours of continuing education on how we plan and treat our patients to attain the beautiful results for our patients. In the afternoon session, I taught a 'hands on' program to teach the other dentists how to do the beautiful and strong bonded white fillings for which I have become nationally recognized.(Aside: Your dentist is teaching other dentists how to place FILLINGS, imagine that.)
I am honored that the Maryland AGD would ask an "old country dentist" to present a lecture to its members. I have certainly 'travelled' a great distance since establishing my practice in Cropseyville, NY 30 years ago. I strongly believe that my best dentistry will be performed in the years ahead in my new and beautiful Saratoga office.
Let's continue the journey together.
Last weekend I travelled to Baltimore, Maryland to give a full day lecture to the Maryland Academy of General Dentistry which has the reputation of providing the finest educational programs in the country. Dr. Peter Collins, my periodontist, and I lectured to 23 other dentists who have at least 1,000 hours of continuing education on how we plan and treat our patients to attain the beautiful results for our patients. In the afternoon session, I taught a 'hands on' program to teach the other dentists how to do the beautiful and strong bonded white fillings for which I have become nationally recognized.(Aside: Your dentist is teaching other dentists how to place FILLINGS, imagine that.)
I am honored that the Maryland AGD would ask an "old country dentist" to present a lecture to its members. I have certainly 'travelled' a great distance since establishing my practice in Cropseyville, NY 30 years ago. I strongly believe that my best dentistry will be performed in the years ahead in my new and beautiful Saratoga office.
Let's continue the journey together.
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