The Disappointed Patient

Fortunately I am not talking about one of my patients. I consulted with a patient who was incredibly disappointed by the 'cosmetic dentistry' that she had received in another dental office. What most (younger) dentists have not learned is that the folks that are willing to have cosmetic dentistry will hold the dentist to VERY HIGH standards. These patients know exactly what they want to see in their smile and most younger dentists today feel that they can satisfy the esthetic requirements of these very demanding patients despite the fact that they do not have the knowledge or the experience to do so. My consult patient had every right to be dissapointed because the work she received did not rise to the level of excellence and the dentist that did the work has no clue as to why his patient is not happy. These dentists dismiss their patients as being 'unreasonable' or 'too demanding' rather than looking at their work objectively.

Do most cosmetic patients select the WRONG dentist to do their work? Absolutely!!! Most dentists lack the training, education, experience, judgement,passion or skill to satisfy the demanding cosmetic dentist.

Every patient demanding excellence in dental treatment MUST consult with several dentists before making the selection as to who will do their treatment. I tell all of my patients who are seeking comprehensive or cosmetic dentistry to visit many dental websites and dental offices to evaluate who is excellent and who is just trying to sell you treatment that they have no hope of delivering on.

Buyer beware has never been more important.
Remember...Ford is telling you that they do not make cars as well as Lexus by charging much less than Lexus.