Posts
Andre Agessi, the former tennis star, appeared in Cannon advertisements and said 'IMAGE IS EVERYTHING.'
Andre and Cannon are right! How a patient feels about you or their PERCEPTION of you is as important as reality.
I received this wonderful email from a former patient:
question: I am looking to go back to Dr. Ben. My insurance is different now so am not sure if you accept it. I have Fedelis/Medicaid. Not many dentist accept this insurance especially someone as grand as Dr. Ben. Could you let me know please I really appreciate it. Thanks
I am so touched that a former patient would say, "...especially someone as grand as Dr. Ben."
This is someone that I have not treated in a few years.
I am TRULY HONORED by my patient's opinion of me.
