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I have written about the biggest bagel company in the Capital District several times. I have often complained that they either didn't have any plain bagels on a Sunday morning, had no plain cream cheese on a Sunday morning or that they failed to fully bake the bagels so that instead of having a golden brown color, they were off white. To me, a connoisseur of bagels, these are capital offenses.
So what is the big news about this company and why should we care?
The company has filed for bankruptcy according to an article in the March 4 edition of the Times Union. No surprise here. When you have a company with one major product (and you are virtually the only game in town) and you no longer care about producing a good product i.e. a perfect bagel, you won't have a successful business.
(Aside: The Attorney General of the State of NY, along with several other State Attorney Generals have cited Aspen Dental many times for various shortcomings.)
Somebody stopped caring; somebody became complacent. Sometimes the business becomes more about making money than providing a great service or product. Sears, GoldDome Savings Bank of NY, SAAB, a window treatment business and the bagel place are businesses that I have had issues with and most of them are out of business or a shadow of their former business.
It is in YOUR best interest to work with people and businesses that are passionate about what they do. Are you going to pay more for working with quality people? Of course! But in the end, it cost you less in terms of money, time and stress.
It is what I want for myself.
