Insurance companies are the payers...not the deciders

Susan went to her physician for the second time this week. She had a horrific cough for the last 2 weeks. The first time the urgent care health care provider said that she had a sinus viral infection that there was nothing that could be done.

Well how do you stop the coughing that is so severe that it causes vomiting?

On Friday the physician gave Susan a prescription for a steroid inhaler. When we went to pick it up, the pharmacy said that the insurance company hadn't approved the medicine and it might take up to three days..

REALLY????

The rule should be either they approve it in 10 minutes or they have a substitute.

But no.

So we paid for the prescription.

The insurance company is practicing medicine without a license and I will contact the NYS Department of Insurance and make a formal complaint.

We must not let insurance companies interfere with our relationships with our physicians.

But most of you will let them...And it is not right.