My Job is to Take Care of You

A patient who has been in my practice for 35 years called our office early this afternoon telling Tricia that she had a terrible toothache...On a scale of 1 to 10 with 10 being the most severe pain...the patient WAS a 10. We saw her immediately and determined that she had an infected tooth and required a root canal.

What would be the right thing to do??? It is 2 days before the Christmas Holiday and few professionals will be working tomorrow... We called Dr. Banchs at  Root Canal Experts and asked him if he would be so kind as to see my patient...

Now Dr. Banchs is no 'regular root canal guy.' He is one of the best in the world. We are going to get one of our long term patients an appointment with one of  best endodontists in the WORLD within ONE HOUR?

Yes!!!!!! Because that is how we try to take care of OUR patients.

Go ahead and try to get a Park Avenue physician in Manhattan to give  you an appointment just because you are in agony....Not going to happen unless you know someone who knows someone.

But YOU  do know someone...You are our patient and we will always try to do our best to take care of you.

When I left my office, I stopped at Dr. Banchs' office to see how my patient was doing...She was having a root canal by one of the best in the world...without experiencing a second of pain.

That's how we do it. (Thanks Dr. Banchs for making our office look good.)